How To Train Your Front Desk Team To Use WhatsApp Automation Like A Superpower
A team centric guide showing hotels how to train staff so they feel supported, not replaced, by WhatsApp automation.
Latest articles
Designing A WhatsApp Flow For Corporate And Long Stay Hotel Guests
A focused guide on creating WhatsApp journeys tailored to corporate travellers and long stay guests.
WhatsApp Check In Links And Digital Forms: Making Hotel Arrival Faster
A practical walkthrough on using WhatsApp pre check in links and digital forms to reduce front desk queues and paperwork.
How Resorts Can Use WhatsApp To Drive Activity Bookings And In House Experiences
A revenue oriented guide for resorts on using WhatsApp to promote spa, adventure, and in house experiences.
Crisis Communication For Hotels: Handling Overbooking And Issues On WhatsApp
A calm, human guide to handling overbooking, maintenance problems, and service failures through honest WhatsApp communication.
Using WhatsApp To Coordinate Housekeeping, Room Service, And Special Requests
An operations focused guide on how hotels can route housekeeping and room service requests through WhatsApp without confusion.
Turning One Time Hotel Guests Into Repeat Visitors Using WhatsApp Journeys
A strategic guide on how hotels can use post stay WhatsApp journeys to build loyalty and repeat bookings.
How To Collect Guest Feedback On WhatsApp Without Annoying Them
A thoughtful guide on designing WhatsApp feedback flows that guests actually complete and that give you useful insights.