For Clinics, Hospitals & Diagnostics

Fewer missed calls, more confirmed appointments.

Adsvent™ turns your WhatsApp into a digital front desk – handling appointment requests, basic triage questions and reports follow-ups so your staff can focus on patient care.

Appointment flows Department routing Reports & follow-up Patient reminders

No EMR replacement. No disruption to doctors. Just a cleaner way to handle patient conversations on the channel they already use.

The daily struggle

Phones keep ringing. WhatsApp keeps buzzing. Patients still feel “no one responded”.

Most healthcare teams are overloaded. Patients don’t want to install apps – they just want quick answers and confirmed slots.

Today

Front desk as a bottleneck

  • Missed calls turn into missed appointments.
  • WhatsApp messages remain unread during rush hours.
  • Patients keep repeating symptoms and history to different people.
  • Simple questions (timings, address, reports) eat up staff time.
With Adsvent™

WhatsApp becomes a smart triage & booking desk

  • Patients pick department, concern type and preferred doctor in a guided flow.
  • Slots and availability are shown clearly; confirmations go out instantly.
  • Pre-visit instructions and location are shared automatically.
  • Follow-ups and reports reminders are triggered without manual chasing.
Healthcare playbooks

Flows that respect patient time and your team’s sanity.

📅

Appointment booking flows

Capture name, age, concern type and preferred time slot, then route the request to the right doctor or department.

Fewer back-and-forth messages.
🧪

Lab & reports follow-up

Nudge patients when reports are ready, share collection timings and guide them back to the consulting doctor.

More completed follow-ups, better outcomes.
📍

Directions & pre-visit instructions

Send maps, parking info, fasting requirements or document lists for each visit type without staff typing it every time.

Reduce confusion and late arrivals.

Reminders & follow-up care

Remind patients of medicine refills, physiotherapy sessions or review visits based on their previous consultation.

More continuity in care.
🙋‍♀️

Basic FAQ & triage

Answer routine questions about timings, departments and services via flows before staff steps into the chat.

Cut noise, keep the important cases.

Feedback & reputation

Ask for feedback post-visit and direct happy patients to your Google or Practo profiles in a single tap.

Stronger reputation, more referrals.

“Earlier we’d miss calls at peak times. Now patients can still get a confirmed slot on WhatsApp and our team calls only the complex cases.”

Next step

Sketch your “Call → WhatsApp → Visit” journey.

In one short session, we’ll redesign how patients reach you, book and come back – with zero change to your clinical systems.

Book a clinic demo 🏥 Or send us screenshots of your current WhatsApp flow for a free rewrite.