📅
Appointment booking flows
Capture name, age, concern type and preferred time slot, then route the request
to the right doctor or department.
🧪
Lab & reports follow-up
Nudge patients when reports are ready, share collection timings and guide them
back to the consulting doctor.
📍
Directions & pre-visit instructions
Send maps, parking info, fasting requirements or document lists for each visit type
without staff typing it every time.
⏰
Reminders & follow-up care
Remind patients of medicine refills, physiotherapy sessions or review visits based
on their previous consultation.
🙋♀️
Basic FAQ & triage
Answer routine questions about timings, departments and services via flows before
staff steps into the chat.
⭐
Feedback & reputation
Ask for feedback post-visit and direct happy patients to your Google or Practo
profiles in a single tap.