Hospitality & Hotels

Using WhatsApp To Reduce No Show Bookings And Last Minute Cancellations

A detailed guide for hotels on how to use WhatsApp reminders, confirmations, and gentle nudges to reduce no shows and last minute cancellations.

Designing A WhatsApp Concierge That Guests Actually Use

A lively and practical guide to building a WhatsApp based concierge that feels like a friendly assistant, not another menu to ignore.